Specialized Water Damage Services

Sewage and Contaminated Water Cleanup

Sewage backups and contaminated water incidents require specialized handling due to serious health risks from bacteria, viruses, and other pathogens. Our certified technicians follow strict protocols for safe cleanup and disinfection, using appropriate personal protective equipment and containment procedures to protect occupants and workers. These situations require immediate action from our emergency water damage restoration team to prevent serious health hazards.

Category 3 (black water) contamination, which includes sewage, storm water, and flooding from rivers or streams, requires complete removal of porous materials and extensive disinfection of all affected surfaces. Galveston's location near the Gulf of Mexico means storm-related flooding often involves contaminated water that poses serious health risks.

Specialized extraction equipment designed for contaminated water prevents cross-contamination and ensures safe removal of hazardous materials. We maintain separate equipment for contaminated water cleanup to prevent spreading pathogens to clean water extraction jobs.

Hurricane and Storm Damage Response

Galveston's vulnerability to hurricanes and tropical storms requires specialized storm damage restoration capabilities. Our emergency response team is equipped to handle large-scale water intrusion events, including roof damage, window failures, and flooding from storm surge and heavy rainfall.

Emergency board-up and tarping services protect properties from further damage while permanent repairs are planned and executed. We maintain emergency supplies and equipment to respond immediately to storm damage, preventing secondary damage that can occur when properties are left exposed to the elements.

Storm damage often involves salt water contamination, which requires specialized cleaning procedures to prevent ongoing corrosion damage to metal components, electrical systems, and other building materials. Our team understands the unique challenges of salt water damage and has the expertise to address these specific restoration requirements.

Mass casualty event response capabilities allow us to coordinate with insurance companies, emergency management agencies, and other restoration contractors during widespread storm events. This coordination ensures efficient resource allocation and faster restoration timelines for affected properties throughout the Galveston area.

Document and Media Recovery Services

Important documents, photographs, and electronic media damaged by water can often be restored using specialized freeze-drying and cleaning techniques. Our document recovery process begins immediately after water damage occurs, as prompt action significantly improves restoration success rates.

Freeze-drying facilities allow us to stabilize water-damaged documents and photographs while they await restoration processing. This technique removes moisture while maintaining the structural integrity of paper and photographic materials, preventing further deterioration during the restoration process.

Electronic media recovery includes specialized cleaning and restoration of hard drives, computer equipment, and other electronic devices damaged by water. While not all electronic devices can be restored, our specialized cleaning processes often salvage valuable data and expensive equipment that might otherwise be considered total losses.

Historical document preservation requires specialized handling to maintain the integrity and value of irreplaceable historical materials. Galveston's rich history means many properties contain valuable historical documents that require expert restoration techniques to preserve for future generations.

Commercial and Industrial Restoration

Large commercial properties require specialized equipment and techniques to handle the scale of water damage that can occur in warehouses, office buildings, hotels, and other commercial facilities. Our commercial restoration team has the resources and expertise to manage large-scale restoration projects efficiently.

Industrial facilities often contain specialized equipment, hazardous materials, or sensitive processes that require customized restoration approaches. We work with facility managers and safety personnel to develop restoration plans that protect valuable equipment while ensuring worker and environmental safety.

Business interruption minimization is a critical concern for commercial restoration projects. We develop restoration schedules and temporary solutions that allow businesses to continue operations whenever possible, reducing revenue losses and maintaining customer service during restoration activities.

24/7 Emergency Response Services

Emergency water shut-off services help property owners stop ongoing water damage when they cannot locate shut-off valves or when valves are inaccessible due to flooding. Our technicians carry specialized tools to access and operate water meters and shut-off valves in emergency situations.

Temporary power and lighting solutions ensure that restoration work can continue even when electrical service has been disrupted by water damage. We maintain generators and portable lighting systems to support restoration activities and provide emergency power for essential systems during restoration.

Emergency structural stabilization addresses immediate safety concerns when water damage has compromised structural integrity. Our team works with structural engineers to assess damage and implement temporary support measures to ensure building safety while permanent repairs are planned and executed.